Vet Now

Vets Now are a service offering out of hours emergency vet care in over 52 locations throughout the UK. The company was founded by Richard Dixon in December 2011, Richard Dixon had a goal ‘For Vets Now to lead the way in the provision of emergency and critical care in the UK. Revolutionizing the veterinary profession by offering veterinary professionals a much improved work/ life balance whilst delivering a high standard of clinical and client care for pet owners’.

The goal was successful with the company going on to be the UKs leading provider in Out of Hours care, employing 370 permanent staff and seeing over 6,000 emergency cases a month. The company has also won a number of prestigious awards including Best Company, and the Growing Business Award, amongst many others.

Local Vet clinics can choose to partner up with Vets Now meaning their clinics will be able to offer 24 hour care and assistance to pet owners. The clinic hours of Vets Now is usually from 7pm in the evening through until 8am the following morning, clinics open at noon on Saturdays and continue throughout the weekend until Monday mornings. They are also available on bank holidays. They treat dogs, cats, rabbits, guinea pigs and other small furry animals.

Each clinic provides qualified veterinary surgeons and nurses, fresh and ready throughout the night to receive you and your pets. If your pet is in need of emergency care you can call your local Vets Now surgery to seek advice, they will help you determine whether your pet can wait until morning or if it is best advised to bring them in. However if you want to bring them in, the staff are always happy to receive you.  Home visits can be requested if necessary but usually it is advised to bring your pet down to the clinic where there is immediate access to a wide range of drugs and equipment.

For any animal treated the clinic will always provide a full set of clinical notes the next day, either through fax or email, for a follow up. Common pet emergencies you may wish to seek professional medical help for can be; sudden vomiting in dogs and puppies, RTA’s, wounds, blocked cats, lameness, collapsed dogs and poisoning.

Vets Now also fully supports the charity Pet Blood Bank UK, the first pet blood banking charity. To find out more about his you can visit their website www.petbloodbank.org. The payment charges are completely upfront with a premium for Out of Hours service and any treatment your pet may receive. The price system is comparable with the upper end of daytime practice charges, as Vets Now provides highly skilled professionals specifically trained in emergency care and operating out of hours.

Vets Now have a system of values that they believe contribute to their success;

  • We care about each other
  • We love learning and developing together
  • We challenge ourselves and embrace change
  • We are passionate about what we do
  • We keep our promises

With over 52 clinics across the UK you can find Vets Now in the following locations;
Aberdeen, Alfreton, Bedford, Belfast, Birmingham, Bournemouth, Bradford, Bristol, Canterbury, Caterham, Colchester, Colwyn Bay, Coventry, Derby, Doncaster, Edinburgh, Farnham, Gateshead, Gillingham, Guildford, Hemel Hempstead, Glasgow, Hull, Ilford, Ipswich, Kilmarnock, Lincoln, Liverpool, Maidenhead, Middleborough, Milton Keynes, Northampton, Northolt, Nottingham, Portsmouth, Preston, Reading, Salisbury, Sheffield, Southampton, St Helens, Stoke on Trent, Swansea, Swindon, Telford, Thameshead, Tunbridge Wells, Warrington, Winchester, Witham, Woking, and Worchester.

Customer quotes

‘They are excellent. I was so worried about my cats’ downhill decline that I called Vets Now, described her symptoms and they were very helpful, but obviously couldn’t give her a diagnosis over the phone. Ended up bringing her in that afternoon. The vet was wonderful, really good with her. She hates vets and instantly gets growly and weird. He seemed to really care about her and did everything he could to help her feel more comfortable’ Kathryn C. Bristol

“Both the receptionist and vet were amazing! I knew I’d have to get my 16 year old Westie put down; he was very poorly and knew it was the end of the road for him. However they were sensitive and caring, it wasn’t nearly such an awful experience as I had pictured. We were even able to see Dudley before he finally was put to sleep. I am extremely grateful for the way they treated me. Highly recommended. I cannot thank them enough for their understanding.” Kim Abbott

“I had never used this service before but feel assured they are available after hours. The vet I saw was assuring, kind, understanding and gentle. He was very calming with my dog. I was delighted with the service I received.” Alison George

For more information and contact details for your local clinic you can visit their website at; www.vetsnow.com